centre{source}

Today, we had a client call us and ask if we can 'save' their website from an aggressive website designer that is holding their site hostage.  I told them yes and thought an easy solution would be to find a utility that allowed us to easily clone/grab their website.  I must say, I was surprised at the difficulty in finding a free utility to do this.

A friend recently recommended: http://www.cerberusweb.com

It is a very popular (and affordable) email management solution for help desks & sales teams. It is a bit complex, so you'll want to take a moment to review the features and consider ways to synthesize it for your business. It appears that everything is managed through email and you have certain email addresses that customers and prospects use (or that it recognizes).

If you thought that anti-spam protection for your incoming mail would alleviate your e-mail problems forever, think again – another issue that can cause more than a few headaches are DNS BlackLists (DNSBLs), sometimes also called RBLs (Realtime Black List). DNSBLs are not a new idea, but their usage is increasing rapidly. In short, a DNSBL is an innovative use of DNS to provide access to lists of IP addresses (or other info). These lists are created on varying criteria -- for example, the IP address was caught sending spam, or it's owned by a company known for supporting/sending spam. Or perhaps the IP address hosts a mailserver not following the rules, or a web/proxy server that has been compromised in such a way that it could be used to send spam. In this way, common sources of spam can be compiled into these lists and checked by a mailserver before accepting mail. If you show up in the blacklist, your mail is rejected.

As the spam-war has escalated, DNSBLs have become a double-edged sword. They have probably saved SMTP from being utterly inundated with spam to the point that it's useless. However, blacklists have also been forced to get increasingly aggressive. It's not uncommon for an organization to find itself blacklisted, even if it didn't overtly send spam (that it knows of). If your organization becomes the unlucky member of a DNSBL, you'll find that most (if not all) of your email is rejected by the outside world because you're now considered a spammer. The worst part is that you may have no idea why you were blacklisted and no idea how to get de-listed!

I'm now the proud owner of a 2GB USB Drive & I wanted to share a few tips/tricks I've learned for getting the most use from it! I want my USB to provide a self-contained computing experience that I can take with me. When I pop it in, I want everything that I'm comfortable with at my finger tips :) I'll help you setup your USB drive to address the following needs (no order):

1. Sensitive Data Storage - Examples include financial info, passwords, etc.
2. Email Access - Allowing you to comfortably check your mail from anywhere
3. Synchronization - As storage amounts increase, more data can be backed up
4. Buddies/Contacts - Instant messaging to friends is available anywhere
5. Office & Productivity - Work on docs, spreadsheets, and presentations

CentreSource has jumped on the Blackberry bandwagon! After complaining for months that I spend too much time with email, I gave up trying to avoid the problem and simply decided to further my addiction :) We purchased three new Blackberry 8703e's and have now started the painful process of getting them to work in our Open Source environment. That's right, Blackberries in a world without Outlook and Exchange. The verdict? It works, but not great.

I can't tell you how many times I will visit a website, read content that indicates it will cost me something, but try in vain to find any prices listed. This isn't as bad for service websites where the price can vary dramatically, but now I'm even seeing it for websites that are a service unto themselves.

I just finished reading (SmartComputing) a quick blurb about a Virtual Keyboard that uses lasers and infrared to produce a fully functional 'virtual' keyboard. The picture was awesome and I thought it was revolutionary... but upon doing a little research, it appears that virtual keyboards like this date back to 2002 - possibly earlier.

If you own a single slot CD-R, you may wonder how you're supposed to burn copies of your disks and/or make exact images of your distributions. One popular way is to create an 'Image' of your CD-ROM in the format of an ISO. The ISO file is an actual image-copy of the CD-ROM - not the files itself. This may be hard to understand, but CD-ROM's have more info associated with them other than the files that are stored on them. Special security, volume info, etc. - all stored at the low level of the CD-ROM.

Recently, a potential client asked us if we could recommend a viable open source document management system (DMS) for their needs. Despite our deep experience with Open Source business solutions, I didn't have one to recommend. I think that is primarily because so few businesses have need for a true DMS - even if they could benefit from it. As I thought about it, we could benefit from one because we save so many files and even have an elaborate naming scheme for versioning.

So, I went on a quest to see what I could find. The systems I chose have the following features: Easy to use, Flexible to store any file, Versioning, Ability to handle large Volumes of Data, Customizable Meta Data, Document Text Search (including PDF), and Provide a Web Interface for Universal Access. Here are the ONLY two candidates I found:

It seems that directory assistance (411) is getting more expensive every year. Cell and local carriers continue to charge more and more - all while more and more Internet sites offer it for free. The good news for carriers is that people continue to use it, to the tune of 6 billion directory assistance calls made per year (in 2005). At $1.00+ per call, that's pretty lucrative!

Alas! Now you can have your directory assistance free (again)!